Duties and Responsibilities of a Representative Payee
Does My Loved One Need a Representative Payee?
If you have a friend or family member who receives Social Security benefits but no longer has the capacity to manage these benefits, you may be wondering how you can help them. Many people think that if they are appointed as someone’s Agent under a General Durable Power of Attorney, they will be able to help their loved one manage their Social Security benefits. Unfortunately, the Social Security Administration (SSA) does not recognize powers of attorney or other similar documents. If you need to assist someone with managing their Social Security benefits, you will need to apply to become their representative payee through the SSA.
How Do I Become a Representative Payee?
In order to apply to become a Representative Payee, you will need to complete form SSA-11 (Request to be selected as payee), make an appointment with your local Social Security office, and bring supporting documents such as your license and social security card to verify your identity.
What Are the Responsibilities of a Representative Payee?
Once you are appointed someone’s representative payee, you are in a fiduciary relationship with that person. This means that you must manage their Social Security payments and use those funds to meet their needs. You must keep clear and accurate records of your actions as Representative Payee – the SSA requires that you file annual reports with them so they can verify that you are acting in the best interests of the person you are assisting.
Representative Payees cannot use the funds in the payee’s account to cover their own personal expenses or deplete the funds in a way that would leave the beneficiary without enough money for food, housing, medical care, or other essential items or services. As Representative Payee, you also cannot commingle the payee’s funds with your own funds or with someone else’s funds.
If you would like more information about what it means to be a Representative Payee, you can review the Social Security Administration’s publication, A Guide for Representative Payees, at https://www.ssa.gov/pubs/EN-05-10076.pdf.

Ask Jolene: Panda Cub Xiao Qi Ji
Hook Law Center: Jolene, what can you tell me about the panda cub at the National Zoo in Washington, D.C.?
Jolene: Xiao Qi Ji, the newest panda cub at the National Zoo, was born about four months ago. His name means “Little Miracle.” Although he spends most of the day sleeping and is completely dependent on his mother’s milk for nutrition, Xiao Qi Ji is very active at night, playing with his mom, Mei Xiang, and even practicing learning how to walk on his own! In fact, on Thanksgiving Day, Xiao Qi Ji took his first steps on all fours. The cute young “toddler” cub is not only learning how to walk, but he is also growing teeth and claws – which he will need once he starts climbing trees with his mother!

Emily A. Martin
Emily A. Martin joined Hook Law in 2018, bringing with her a wealth of knowledge in elder law, estate and trust administration, estate planning, asset protection planning, litigation and dispute resolution, guardianship and conservatorship, long-term care planning, special needs planning and financial planning. Since beginning her practice in elder law in 2013, Emily has successfully overseen more than 150 guardianship and conservatorship matters. In addition to being admitted to the Virginia State Bar and North Carolina State Bar, she is licensed to practice before the Department of Veterans Affairs.
Emily is dedicated to staying current with the latest developments in elder law to ensure her clients receive the most informed and effective representation. Her commitment to professional growth is reflected in her active memberships with both the National Academy of Elder Law Attorneys and the Virginia Academy of Elder Law Attorneys. She is also pursuing a Master of Laws (LL.M.) degree with a specialization in elder law, further deepening her expertise in areas such as Medicaid planning, guardianship, long-term care strategies, and elder abuse prevention. Emily’s ongoing education and professional engagement underscore her proactive approach to advocacy and her passion for serving aging individuals and their families with compassion and precision.
Emily resides in Chesapeake, Virginia with her husband and two children. When she’s not in the office or the courtroom, Emily enjoys crafting, reading and spending quality time with her family.
Practice Areas
- Elder Law
- Estate & Trust Administration
- Estate Planning
- Asset Protection Planning
- Guardianship & Conservatorship
- Long-Term Care Planning
- Special Needs Planning
- Financial Planning